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Shipping


When can I expect to receive my order?

Customized Drapes Lead Time

Express Shipping

Processing Time: 6-9 Business Days

Shipping time: 5-7 Business Days

Holiday Season: 15-28 business Days

The shipping time provided on our website is a guide only and represents the time frame that 95% of orders are filled within.
If you require drapes by a certain date, please contact us at support@homerilla.com to confirm the time frame and order it in advance.

Once order(s) are shipped, you'll receive a tracking number to follow up with carrier.

 

Which countries do you ship to?


Our primary service areas are the United States and Canada. For inquiries regarding other countries, please contact our customer service team.

 

Can I indicate certain carrier?


To ensure the most reliable and cost-effective delivery for your specific order, we automatically select the carrier based on the destination country and package details. We work exclusively with top-tier carriers including FedEx, DHL, and UPS, all of which have excellent tracking and delivery records.
As we maintain direct accounts with these carriers, we can provide seamless door-to-door service with full tracking visibility. You can be confident that your shipment will be handled by a reputable provider best suited for your location and order characteristics.

 

Where can't we ship to?


  • We can't ship order to military address.
  • We can't ship order to PO Box address. 
  • We only accept to ship to street, like office, home address.

 

Do I need to pay for shipping?


We offer FREE SHIPPING on ALL products across the US, Canada during spring sale!

 

How do I track your order?


We recommend monitoring your shipping updates. Once order was picked up by carrier, our system will send you email to advise tracking number. You may visit carrier offical website to mornitor your package. You are able to work with carrier to make appointment of delivery time.

 

Do I need to pay some duties or VAT ?

No, you don’t need to worry about paying any duties or VAT. We cover all those costs on our end. Taxes and import fees are based on your country’s customs regulations, but we’ve taken care of them for you.