No problem! Contact our support with your room details and style goals at support@homerilla.com. We'll send personalized recommendations.

We know that lighting, screens, and real-life settings can greatly affect how a color appears. Which is why we always encourage customers to order a physical Sample Boxbefore making a final decision. It’s the way to be more confident in a color choice.

Absolutely! Homerilla rugs are designed with pets in mind. You can easily clean both the rug cover and the pad to get rid of stains, odors, pet hair, dirt, slobber, and whatever else your furry friend leaves behind.

Yes, sustainability is a core value for us. Our rugs are crafted with a variety of non-toxic, eco-friendly materials. All our materials are rigorously tested to ensure they meet or exceed industry standards for safety and environmental responsibility. You can feel confident that your rug is not only beautiful but also kind to your family and the planet.

We also have the OEKO-TEX® Standard 100 certification, which aligns with our commitment to environmental and sustainability standards.

The average lifespan of a custom rug can vary depending on the materials used and how well it’s maintained, but with proper care, most high-quality custom rugs can last 5 to 10 years or even longer. For example, rugs made from durable natural fibers like wool or organic cotton tend to have a longer lifespan, while synthetic blends (like polyester or nylon) are also known for their longevity. Factors like foot traffic, sunlight exposure, and regular cleaning can all impact how long your rug stays in great condition. We recommend rotating your rug every few months and cleaning spills immediately to help extend its life.

Maintaining your custom rug’s quality over time is all about regular care and a few simple habits. Here’s what we recommend:

• Vacuum regularly: Aim for at least once a week, using a vacuum with a brush attachment to avoid damaging the fibers. For high-pile rugs, you might want to vacuum in both directions.
• Clean spills immediately: Whether it’s coffee, wine, or pet mess, blot the area with a clean cloth (don’t rub!) and treat them with mild detergent or our rug cleaner. This prevents stains from setting in.
• Rotate or flip periodically: Every 3–6 months, rotate your rug 180 degrees to even out wear and tear. If it’s reversible, flipping it can extend its life significantly.
• Avoid direct sunlight: UV rays can fade colors over time. Try to keep your rug away from windows or use curtains to filter the light.
• Deep clean occasionally: For a deeper clean, follow the care instructions on your rug or consider professional cleaning every 1–2 years, especially for high-traffic areas.

With these simple steps, your custom rug should stay looking great for many years to come!

What are the differences between wool, synthetic, and blend rugs? Please explain briefly, within 500 words.Wool rugs, synthetic fiber rugs, and blend rugs differ significantly in their materials, characteristics, and suitable applications.

Wool Rugs: Natural animal fiber.

• Soft and Comfortable: Luxurious touch and excellent foot feel.
• Durable: High fiber resilience and resistance to wear, ensuring a long lifespan.
• Natural Properties: Excellent sound absorption, heat insulation, and moisture-wicking capabilities.
• Eco-friendly: Wool is a natural, renewable resource that is biodegradable.

Synthetic Rugs: Man-made chemical fibers such as polypropylene, nylon, and polyester.

• Affordable: Significantly lower cost than wool.
• Easy to Clean: Most can be machine-washed, making them convenient to maintain.
• Rich Colors: Good dyeability, with bright and fade-resistant colors.
• Durability: Some synthetic fibers (e.g., nylon) have high strength and wear resistance.

Blend Rugs: Made by mixing wool and synthetic fibers in a certain ratio.

• Combined Advantages: Incorporates the softness of wool and the durability and easy-cleaning properties of synthetic fibers.
• Cost-effective: Usually cheaper than pure wool and more comfortable than pure synthetic fibers.
• Strong Functionality: By adjusting the blend ratio, wear resistance, stain resistance, sound absorption, and other performance can be optimized.

Processing usually takes 6-9 business days, and shipping time 5-7 business days.

Cleaning your custom rug is easier than you might think—just follow these simple steps based on the care instructions for your specific rug:

Vacuum Regularly

• Use a vacuum with a brush attachment to gently remove dust, dirt, and pet hair.
• For high-pile rugs, vacuum in both directions to get deeper into the fibers.

Spot Clean Spills Immediately

• Blot the spill with a clean, absorbent cloth (don’t rub—this can spread the stain!).
• For water-based spills (like coffee or soda), use a mild detergent mixed with water.
• For oil-based spills (like wine or grease), apply a small amount of dish soap directly to the stain and work it in gently.
• Rinse with a damp cloth and let it air dry.

Deep Clean Periodically

• For a deeper clean, follow the care instructions on your rug. Many synthetic rugs can be machine-washed on a gentle cycle with cold water.
• Wool rugs should be professionally cleaned every 1–2 years to maintain their quality and appearance.

General Maintenance Tips

• Avoid using harsh chemicals or bleach, as this can damage the fibers and colors.
• Rotate your rug every few months to prevent uneven wear.
• Use a rug pad to keep your rug in place and reduce friction between the rug and the floor.

By following these simple steps, your custom rug will stay looking great for years to come!

Step 1: Blot the excess liquid.

Step 2: Mix a mild detergent (like dish soap) with warm water to create a soapy solution.

Step 3: Dip a clean cloth into the solution and blot the stain gently. Repeat until the stain fades.

Step 4: Rinse with a damp cloth to remove any soap residue.

Step 5: Let the area air dry completely.

General Tips

• Act Fast: The sooner you treat a stain, the better chance you have of removing it completely.
• Check the Care Instructions: Always refer to the care label on your rug for specific cleaning recommendations, especially for delicate materials like wool or silk.
• Avoid Harsh Chemicals: Steer clear of bleach, ammonia, or strong cleaning agents, as they can damage the rug’s fibers and colors.
• For Stubborn Stains: If the stain persists, consider professional cleaning services, especially for high-value or delicate rugs.

Step 1: Blot the excess oil with a paper towel.

Step 2: Sprinkle cornstarch or talcum powder over the stain to absorb the remaining oil. Let it sit for 15–30 minutes.

Step 3: Vacuum the powder off the rug.

Step 4: Apply a small amount of dish soap directly to the stain and work it in gently with a soft brush.

Step 5: Blot with a damp cloth and let dry.

General Tips

• Act Fast: The sooner you treat a stain, the better chance you have of removing it completely.
• Check the Care Instructions: Always refer to the care label on your rug for specific cleaning recommendations, especially for delicate materials like wool or silk.
• Avoid Harsh Chemicals: Steer clear of bleach, ammonia, or strong cleaning agents, as they can damage the rug’s fibers and colors.
• For Stubborn Stains: If the stain persists, consider professional cleaning services, especially for high-value or delicate rugs.

Step 1: Blot the excess ink with a paper towel.

Step 2: Apply a small amount of isopropyl alcohol (70%) to a cotton ball or cloth.

Step 3: Blot the stain from the outside in to prevent it from spreading.

Step 4: Rinse with a damp cloth and let dry. Test this method on a small, hidden area first to ensure it doesn’t damage the rug’s color or material.

General Tips

• Act Fast: The sooner you treat a stain, the better chance you have of removing it completely.
• Check the Care Instructions: Always refer to the care label on your rug for specific cleaning recommendations, especially for delicate materials like wool or silk.
• Avoid Harsh Chemicals: Steer clear of bleach, ammonia, or strong cleaning agents, as they can damage the rug’s fibers and colors.
• For Stubborn Stains: If the stain persists, consider professional cleaning services, especially for high-value or delicate rugs.

To make sure your rug fits perfectly in your space, start by measuring your room's exact dimensions—length and width.

Then, consider furniture placement: leave a consistent border of at least 6~12 inches around the rug for a polished look, or center larger furniture pieces (like a sofa) on the rug for balance.

Don't forget to account for doorways or high-traffic areas where the rug shouldn't obstruct movement.

If you have any questions, our team is here to provide you with professional advice anytime.

Yes, we specialize in creating custom rugs for stairs, irregularly shaped areas, and unique spatial requirements. For specialized shapes or specific project details, please contact our customization team directly at support@homerilla.com with your measurements or a rough sketch. We'll provide personalized assistance and a quote tailored to your needs.

For custom-sized rugs, our professional designers will adapt the pattern to fit your dimensions in the most proportionate and aesthetically pleasing way. If you have specific ideas or would like to see a preview sketch of the final product, please contact us within 24 hours of placing your order. We're happy to collaborate with you on the design before production begins.

Yes, you can definitely vacuum your rug! In fact, regular vacuuming is one of the most important steps in maintaining its cleanliness and longevity.How Often to Vacuum

• Daily/Every Other Day: For high-traffic areas (like hallways, entryways) or rugs in homes with pets or kids.
• Weekly: For low-traffic areas (like bedrooms) or rugs made from delicate fibers (like wool).
• Pro Tip: Vacuuming helps prevent dust and dirt from settling deep into the fibers, which can cause wear and tear over time.

Important Tips for Vacuuming

• Remove Obstacles: Clear the area of any objects (like toys, shoes, or furniture) that might get stuck in the vacuum.
• Check the Care Label: Always check the care label on your rug for specific vacuuming instructions. Some rugs (like those with fringe or delicate patterns) might require extra care.
• Avoid Over-Vacuuming: Vacuuming too frequently or with too much force can damage the rug’s fibers. Stick to the recommended frequency and use a gentle setting.
• Use the Right Attachments: For tight spaces or areas around furniture, use a narrow nozzle attachment to reach those spots without moving the furniture.

The best type of vacuum for your custom rug depends on the rug’s material and pile height:

1. For Most Rugs (Synthetic, Wool, Blend)

Upright Vacuum with a Brush Attachment: This is the most common and effective choice. Look for one with a brush roll (the rotating brush at the bottom) that’s gentle on fibers. Avoid vacuums with beater bars that can damage delicate wool or high-pile rugs.Canister Vacuum: If you have a larger home or prefer a more maneuverable vacuum, a canister vacuum with a soft brush head is a great option. They’re often quieter and more versatile.

2. For High-Pile Rugs (Shag, Faux Fur, Plush)

Handheld Vacuum or Mini Upright: High-pile rugs can trap a lot of dust, and a standard upright vacuum might not reach deep enough. A handheld vacuum or a mini upright with a long hose can help you get into the fibers more effectively.Pro Tip: When vacuuming high-pile rugs, use the lowest suction setting to avoid damaging the fibers.

3. For Delicate Rugs (Wool, Silk, Vintage)

Vacuum with a Beater Bar Cover or Soft Brush Head: If your vacuum has a beater bar, use a cover or switch to a soft brush head to prevent it from beating the fibers flat or causing pilling.Manual Vacuum or Handheld: For extremely delicate rugs, a manual vacuum (like a carpet sweeper) or a handheld vacuum with minimal suction might be safer.