Cancellation Policy
For all standard products (sample, curtain rods), orders can be cancelled for a full refund at any time before the order is shipped. Once shipped, you will be advised of the tracking number.
For all made-to-order items
Orders cancelled within 24 hours of payment confirmation are eligible for a full refund.
Orders cancelled after production begins can be cancelled, but we can only offer you a 30% refund of your order.
Your order is not accepted to be cancelled once it was sent out.