Troubleshooting Common Issues with Curtains and Sheers
Ordering custom curtains is exciting—watching your space transform with beautiful, tailored drapes feels like giving your home a whole new soul. But sometimes, what arrives in the box might raise a few questions.
Don’t worry, many of these small “imperfections” are common in the world of fabric products and are usually easy to fix or simply part of the natural character of textiles. In this post, we’ll walk you through the most common curtain concerns our customers ask about, and what they really mean.
1. Pulled Threads (Snags or “Runs”)
What it is:
A thin line or loop in the fabric that looks like a thread has been dragged out of place—this is what we call a pulled thread or snag.
Why it happens:
Most woven curtain fabrics—especially those with textured or linen-like finishes—are made from fine threads. During manufacturing, folding, or shipping, one or two threads may get slightly caught and shift from their original position.
Is it a defect?
A pulled thread is usually cosmetic and doesn’t affect the durability of your curtain. In most cases, you can gently smooth the area, and the thread will relax back into the weave over time.
What to do:
- Don’t cut it!
- Try gently tugging the fabric around the snag with your fingertips.
- Hanging the curtain and using light steam can help the weave settle naturally.
2. No memory training?
If you feel your curtains don’t seem to have memory training, we recommend hanging them up first to check. Properly hanging pinch-pleat curtains is essential.
Things to note:
Make sure all the pleats are neatly arranged before hanging.
The curtain hooks should all face forward in the same upright direction.
Avoid twisting the hooks, as this can cause the pleats to become misaligned.

Make sure all the pleats are neatly arranged before hanging.

The curtain hooks should all face forward in the same upright direction.
